We had been having trouble with our computerized card access system from another installation company, and it reached a point that our old out of state alarm company was not able to fix it. Fortunately, a friend worked at a large mental health provider in RI who had been using AAA Alarms for years (i believe over 15 years), and now i understand why! AAA service team was second to none. They not only repaired some lightening damaged components but upgraded my 5 year old software to the newest features with many enhancements. Our access control system now runs flawlessly on a new computer and seemlessly controls which doors lock, when certain doors automatically unlock, who is allowed access and to which doors, what time the card holder is granted access to a particular door, etc. Thanks to AAA Alarms, our new alarm company, we now have photo ID badging built in, and we can log into and make changes remotely to our cardholder database. AAA Alarms offered us a custom site survey which carefully reviewed our old hardware and software, followed up with a comprehensive proposal to repair and upgrade certain components of our security system, and then finished with a swift installation/repair schedule. I highly recommend AAA Alarms to service your custom security systems!